Mountain Home VA

• Main Hospital

  Welcome The James H. Quillen VA Medical Center (JHQVAMC) is a state-of-the art healthcare complex that provides care for Veterans in Tennessee, Virginia, Kentucky and North Carolina.  The medical center is the hub for the continuum of care, but primary care services are also offered at the Knoxville Outpatient Clinic and the six other community based outpatient clinics. Additionally, the facility offers domiciliary and nursing home care. A national cemetery is also located on the property. The JHQVAMC provides award winning care and has been recognized nationally for patient safety, performance measures and quality of care. The facility is a leader in customer satisfaction scores. The facility prides itself in “putting Veterans first." Learn more... James H. Quillen VA Medical Center Corner of Lamont & Veterans Way Mountain Home, TN 37684 423-926-1171 | 877-573-3529 Directions

  • Ground Floor (G)

    1. Ambulatory Surgery / MRI [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance. [First Floor (1)]
       • Go straight past Information Desk. [First Floor (1)]
       • Continue straight into hallway past the Patriot Store. [First Floor (1)]
       • Turn left end of hallway. [First Floor (1)]
       • Turn right into hallway just after Elevators D, E. [First Floor (1)]
       • Take Elevators D, E to Ground Floor (G). [First Floor (1)]
       • Exit Elevators D, E to your right. [Ground Floor (G)]
       • Turn right into hallway. [Ground Floor (G)]
       • Ambulatory Surgery / MRI straight ahead. [Ground Floor (G)]

    2. Audiology & Speech Pathology [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance. [First Floor (1)]
       • Go straight past Information Desk. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left into hallway just before Building 77 Elevators. [First Floor (1)]
       • Take Building 77 Elevators to the Ground Floor (G). [First Floor (1)]
       • Exit Building 77 Elevators. [Ground Floor (G)]
       • Turn left at end of hallway. [Ground Floor (G)]
       • Audiology & Speech Pathology on right. [Ground Floor (G)]

    3. Chapel [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Turn left at the intersection. [First Floor (1)]
       • Turn right into hallway just after elevators. [First Floor (1)]
       • Take elevators to Ground Floor (G). [First Floor (1)]
       • Exit elevators and turn left. [Ground Floor (G)]
       • Turn left to follow hallway. [Ground Floor (G)]
       • Turn right into hallway. [Ground Floor (G)]
       • Chapel is ahead on the right. [Ground Floor (G)]

    4. Chaplain Services [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Turn left at the intersection. [First Floor (1)]
       • Turn right into hallway just after elevators. [First Floor (1)]
       • Take elevators to Ground Floor (G). [First Floor (1)]
       • Exit elevators and turn left. [Ground Floor (G)]
       • Turn left to follow hallway. [Ground Floor (G)]
       • Turn right into hallway. [Ground Floor (G)]
       • Chaplain Services is ahead on the left. [Ground Floor (G)]

    5. Conference Center [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Take elevators on your left to the Ground Floor (G). [First Floor (1)]
       • Exit elevators and turn left. [Ground Floor (G)]
       • Turn left at intersection. [Ground Floor (G)]
       • Take first hallway on your left. [Ground Floor (G)]
       • Conference Center A061 is ahead on your left. [Ground Floor (G)]

    6. Dialysis [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Turn left into hallway just past elevators. [First Floor (1)]
       • Take elevators to the Ground Floor (G). [First Floor (1)]
       • Take first hallway on the left. [Ground Floor (G)]
       • Turn right at the end of the hallway. [Ground Floor (G)]
       • Dialysis Unit is ahead on the left. [Ground Floor (G)]

    7. Hearing Aid Repair [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left into hallway just before elevators. [First Floor (1)]
       • Take elevators to the Ground Floor (G). [First Floor (1)]
       • Exit elevators and turn left. [Ground Floor (G)]
       • Turn left into the hallway. [Ground Floor (G)]
       • Hearing Aid Repair is ahead on the left. [Ground Floor (G)]

    8. Intensive Care Unit (ICU) [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Turn left into hallway just past elevators. [First Floor (1)]
       • Take elevators to the Ground Floor (G). [First Floor (1)]
       • Exit elevators and take first hallway on your left. [Ground Floor (G)]
       • Turn right into hallway. [Ground Floor (G)]
       • ICU Waiting Room is ahead on the right. Intensive Care Unit (ICU) is at the end of the hallway. [Ground Floor (G)]

    9. MRI [Main Hospital : Ground Floor (G)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Turn left at the intersection. [First Floor (1)]
       • Turn right into hallway just after elevators. [First Floor (1)]
       • Take elevators to Ground Floor (G). [First Floor (1)]
       • Exit elevators and turn right. [Ground Floor (G)]
       • Turn left into hallway. [Ground Floor (G)]
       • MRI is ahead at the end of the hallway. [Ground Floor (G)]

    10. Operating Room Waiting [Main Hospital : Ground Floor (G)]

        • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
        • Continue straight into Main Atrium ahead. [First Floor (1)]
        • Turn left at the intersection. [First Floor (1)]
        • Turn right into hallway just after elevators. [First Floor (1)]
        • Take elevators to Ground Floor (G). [First Floor (1)]
        • Exit elevators and arrive at Operating Room Waiting. [Ground Floor (G)]

    11. Pulmonary [Main Hospital : Ground Floor (G)]

        • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
        • Continue straight into Main Atrium ahead. [First Floor (1)]
        • Take elevators on your left to the Ground Floor (G). [First Floor (1)]
        • Exit elevators and turn right. [Ground Floor (G)]
        • Turn right into hallway. [Ground Floor (G)]
        • Take first hallway on your right. [Ground Floor (G)]
        • Pulmonary is immediately on your right. [Ground Floor (G)]

    12. Radiation Oncology [Main Hospital : Ground Floor (G)]

        • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
        • Continue straight into Main Atrium ahead. [First Floor (1)]
        • Take elevators on your left to the Ground Floor (G). [First Floor (1)]
        • Exit elevators and turn right. [Ground Floor (G)]
        • Turn right into hallway. [Ground Floor (G)]
        • Radiology/Oncology is ahead on the left. [Ground Floor (G)]

    13. Release of Information [Main Hospital : Ground Floor (G)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Take Building 204 Elevators on the right to Ground Floor (G). [First Floor (1)]
        • Exit Building 204 Elevators to your left. [Ground Floor (G)]
        • Turn left at first hallway. [Ground Floor (G)]
        • Release of Information on right. [Ground Floor (G)]

    14. Staff Education Center [Main Hospital : Ground Floor (G)]

        • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Turn left into hallway just before elevators. [First Floor (1)]
        • Take elevators to the Ground Floor (G). [First Floor (1)]
        • Exit elevators and turn left. [Ground Floor (G)]
        • Turn left into the hallway. [Ground Floor (G)]
        • Take the first left. [Ground Floor (G)]
        • Education / Training is ahead on the right. [Ground Floor (G)]

  • First Floor (1)

    1. Agent Cashier and Travel Pay [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left at the end of the hallway. [First Floor (1)]
       • Take first hallway on your right. [First Floor (1)]
       • Agent Cashier and Travel Pay are immediately on your left and right. [First Floor (1)]

    2. Compensation and Pension (C&P) [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance. [First Floor (1)]
       • Go straight past Information Desk. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn right into hallway just after Building 77 Elevators. [First Floor (1)]
       • Compensation and Pension (C&P) on left. [First Floor (1)]

    3. Dermatology Clinic [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Turn left into hallway just before elevators. [First Floor (1)]
       • Dermatology is ahead on your right. [First Floor (1)]

    4. Disabled American Veterans (DAV) [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Disabled American Veterans (DAV) is ahead on the right. [First Floor (1)]

    5. Ear, Nose and Throat (ENT) [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Turn left at the intersection. [First Floor (1)]
       • Turn right into hallway just before elevators. [First Floor (1)]
       • Check-In for Ear, Nose and Throat (ENT) is ahead on the left. [First Floor (1)]

    6. Emergency Department [Main Hospital : First Floor (1)]

       • Enter at Emergency Department Entrance. [First Floor (1)]
       • Emergency Department Check-In is ahead on the left. [First Floor (1)]

    7. Gastroenterology-Hepatology [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Take first hallway on your right. [First Floor (1)]
       • Gastroenterology-Hepatology is ahead on the left. [First Floor (1)]

    8. Hematology-Oncology [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left. [First Floor (1)]
       • Hematology-Oncology is ahead on the left. [First Floor (1)]

    9. Orthopedics [Main Hospital : First Floor (1)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Turn left at the intersection. [First Floor (1)]
       • Turn right into hallway just before elevators. [First Floor (1)]
       • Check-In for Orthopedics is ahead on the left. [First Floor (1)]

    10. Outpatient Lab [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Turn left. [First Floor (1)]
        • Outpatient Lab is immediately on the right. [First Floor (1)]

    11. Patient Advocate [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance, go past Information Desk. [First Floor (1)]
        • Turn left into hallway. [First Floor (1)]
        • Patient Advocate on left. [First Floor (1)]

    12. Patriot Cafe’ (Canteen Dining) [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Make slight left into hallway. [First Floor (1)]
        • Patriot Cafe’ on left past Main Elevators. [First Floor (1)]

    13. Patriot Store [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Make slight left into hallway. [First Floor (1)]
        • Patriot Store on left. [First Floor (1)]

    14. PIV [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Turn left at the end of the hallway. [First Floor (1)]
        • Take first hallway on your right. [First Floor (1)]
        • PIV on right. [First Floor (1)]

    15. Podiatry [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
        • Continue straight into Main Atrium ahead. [First Floor (1)]
        • Turn left at the intersection. [First Floor (1)]
        • Turn right into hallway just before elevators. [First Floor (1)]
        • Check-In for Podiatry is ahead on the left. [First Floor (1)]

    16. Police [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Turn left at the end of the hallway. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Immediately turn left. [First Floor (1)]
        • Police on left. [First Floor (1)]

    17. Pre-Op Clinic [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance, and go past Information Desk. [First Floor (1)]
        • Turn left into hallway. [First Floor (1)]
        • Turn left into hallway just before Elevators B,C. [First Floor (1)]
        • Pre-Op Clinic on right. [First Floor (1)]

    18. Surgical Outpatient Clinics [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
        • Continue straight into Main Atrium ahead. [First Floor (1)]
        • Turn left at the intersection. [First Floor (1)]
        • Turn right into hallway just before elevators. [First Floor (1)]
        • Check-In for Surgical Outpatient Clinics is ahead on the left. [First Floor (1)]

    19. Tennessee Department of Veterans Services (TDVS) [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
        • Turn right into hallway. [First Floor (1)]
        • Turn left at the end of the hallway. [First Floor (1)]
        • Take first hallway on your right. [First Floor (1)]
        • Take hallway on your right. [First Floor (1)]
        • Tennessee Department of Veterans Affairs (TDVA) is ahead on the right. [First Floor (1)]

    20. Urology [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance. [First Floor (1)]
        • Go straight past Information Desk. [First Floor (1)]
        • Make slight left into hallway. [First Floor (1)]
        • At end of hallway turn left. [First Floor (1)]
        • Turn right into hallway at Elevators D, E. [First Floor (1)]
        • Immediately turn left into hallway. [First Floor (1)]
        • Urology on left. [First Floor (1)]

    21. Voluntary Services [Main Hospital : First Floor (1)]

        • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
        • Turn left into hallway. [First Floor (1)]
        • Voluntary Services is ahead on the right. [First Floor (1)]

  • Second Floor (2)

    1. Cardiology [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Take elevators on the right to the Second Floor (2). [First Floor (1)]
       • Exit elevators and turn left. [Second Floor (2)]
       • Cardiology is directly on your left. [Second Floor (2)]

    2. Eye Clinic [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Turn left into hallway just past elevators. [First Floor (1)]
       • Take elevators to the Second Floor (2). [First Floor (1)]
       • Exit elevators and take second hallway on the left. [Second Floor (2)]
       • Turn left at the end of the hallway. [Second Floor (2)]
       • Eye Clinic Check-In is ahead on the right. [Second Floor (2)]

    3. Nuclear Medicine [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Take elevators on the right to the Second Floor (2). [First Floor (1)]
       • Exit elevators and turn right. [Second Floor (2)]
       • Take second hallway on the right. [Second Floor (2)]
       • Nuclear Medicine is ahead on the left. [Second Floor (2)]

    4. Optical [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn left into hallway. [First Floor (1)]
       • Turn left into hallway just past elevators. [First Floor (1)]
       • Take elevators to the Second Floor (2). [First Floor (1)]
       • Exit elevators and take first hallway immediately on the left. [Second Floor (2)]
       • Optical is ahead at the end of the hallway. [Second Floor (2)]

    5. Prosthetics [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Take elevators on your left to the Second Floor (2). [First Floor (1)]
       • Exit elevators and turn right. [Second Floor (2)]
       • At the end of the hallway turn right. [Second Floor (2)]
       • Take first hallway on your right. [Second Floor (2)]
       • Prosthetics is ahead on the left. [Second Floor (2)]

    6. Radiology [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left into hallway just before elevators. [First Floor (1)]
       • Take elevators to the Second Floor (2). [First Floor (1)]
       • Exit elevators and turn left. [Second Floor (2)]
       • Turn left into hallway. [Second Floor (2)]
       • Radiology is ahead on the left. [Second Floor (2)]

    7. Rehab Medicine [Main Hospital : Second Floor (2)]

       • Enter at Main Hospital Entrance and take slight right. [First Floor (1)]
       • Continue straight into Main Atrium ahead. [First Floor (1)]
       • Take elevators on your left to the Second Floor (2). [First Floor (1)]
       • Exit elevators and turn left. [Second Floor (2)]
       • Rehab Medicine is ahead on the left. [Second Floor (2)]

  • Third Floor (3)

    1. Dental Clinic [Main Hospital : Third Floor (3)]

       • Enter at Main Hospital Entrance and go straight past Information. [First Floor (1)]
       • Turn right into hallway. [First Floor (1)]
       • Turn left into hallway just before elevators. [First Floor (1)]
       • Take elevators to the Third Floor (3). [First Floor (1)]
       • Exit elevators and turn left. [Third Floor (3)]
       • Following hallway turn left. [Third Floor (3)]
       • Continue following hallway and turn left. [Third Floor (3)]
       • Dental Clinic Check-In is straight ahead. [Third Floor (3)]

• Emergency Department/Clinical Support Building

• Facilities Management Service (FMS)

  Engineering

• Administrative Building

  Clinical Support Building

• Police Service / Education Center

• Community Living Center (CLC)

  Community Living Center Chapel Service: Sunday, 4:00 p.m.

• Clinical Support Building

• Building 1

• Building 2

• Building 3

• Building 4

• Building 5

• Building 6

• Building 7

• Building 13

  Chapel - Historic Landmark (non-operational)

• Building 17

  Carnegie Library

• Building 20

  Human Resources

• Building 34

  Clock Tower Museum at Mountain Home 423-439-8069 Hours:  Tuesday & Thursday, 9:00 a.m. - 11:00 a.m.                 Wednesday, 1:30 p.m. - 3:30 p.m.

• Building 35

  Theatre

• Building 40

• Building 41

• Building 42

• Building 43

• Building 52

• Building 60

• Building 119

• Building 160

  Domiciliary Primary Care Mental Health Valet Parking Valet Hours: Monday - Friday, 7:00 a.m. - 5:00 p.m.

• Building 178

• Building 208

• Bandstand

  Gazebo